During our final investigation, we have identified the issue is caused by our data central.

This is affecting incoming payments, where the transfer text is missing from most transactions.

We’ve escalated the issue to our data central and are actively working with them to resolve this case as quickly as possible.

We're continuing to actively work on resolving the issue and are aiming to have the necessary data available later today.

We'll share another update as soon as we have more information.

We’re continuously working on extracting the necessary details to resolve this issue.

We’ll share an update in the morning with more information about our next steps.

We are continuously working on extracting the necessary details and aim to resolve this as quickly as possible.

Please know that we're doing everything we can to resolve the issue, and we apologize for any inconvenience it may cause during this downtime.

The sender information and details were confirmed to be available this morning. We assume this applies to all banks and will begin investigating how to retrofit the missing information for incoming transfers received over the weekend.

Banking Services remains our top priority.