We will be upgrading our Production RDS database on Thursday, December 12, 2024, during the maintenance window of 01:00 AM β 03:00 AM (UTC+01:00).
Impact: During this maintenance period, all our services will be unavailable. This means that the following functionalities will not be accessible:
β Logging into the web platform β Utilizing any of our APIs, including payment processing β Viewing incoming payments β And other related services
We expect approximately 12 minutes of downtime.
If you have any questions regarding this maintenance, please reach out to us at the following email address: supportbankingservices@lunar.app Posted on
Nov 29, 2024 - 06:20 CET
We will be upgrading our Banking Services RDS database on Thursday, December 12, 2024, during the maintenance window of 03:00 AM β 05:00 AM (UTC+01:00).
Impact: During this maintenance period, all our services will be unavailable. This means that the following functionalities will not be accessible:
β Logging into the web platform β Utilizing any of our APIs, including payment processing β Viewing incoming payments β And other related services
We expect approximately 03 minutes of downtime.
If you have any questions regarding this maintenance, please reach out to us at the following email address: supportbankingservices@lunar.app Posted on
Nov 29, 2024 - 06:23 CET
Resolved -
We can confirm that our banking partner has resolved the issue, and everything is now functioning as expected.
Downtime: 03:00 AM (UTC+01:00) to 06:00 AM (UTC+01:00).
If you have any questions regarding this incident, please reach out to us at the following email address: supportbankingservices@lunar.app.
Dec 6, 06:17 CET
Identified -
We are currently experiencing a disruption in processing incoming and outgoing domestic credit transfers in DKK due to a major outage at our banking partner. Please rest assured that we are working closely with them to resolve the issue as quickly as possible.
We apologize for the inconvenience and appreciate your understanding. We will keep you updated as the situation develops!
Dec 6, 03:00 CET