All Systems Operational
➑️ Payment Initiation: Domestic Credit Transfers Operational
90 days ago
100.0 % uptime
Today
➑️ Payment initiation: Domestic Money Transfers ? Operational
90 days ago
100.0 % uptime
Today
➑️ Payment Initiation: Domestic Merchant Payments ? Operational
90 days ago
100.0 % uptime
Today
πŸ”„ Payment processing: Domestic credit transfers Operational
90 days ago
99.81 % uptime
Today
Domestic credit transfers - DKK Operational
90 days ago
99.96 % uptime
Today
Domestic credit transfers - SEK Operational
90 days ago
99.74 % uptime
Today
Domestic credit transfers - NOK Operational
90 days ago
99.74 % uptime
Today
🌍 Payment initiation: International payments Operational
90 days ago
100.0 % uptime
Today
πŸ” Payment Processing International Payments Operational
90 days ago
100.0 % uptime
Today
πŸ’²Swish Operational
90 days ago
99.87 % uptime
Today
🏦 Swish Merchant Enrollment ? Operational
90 days ago
100.0 % uptime
Today
πŸ” Currency Exchanges ? Operational
90 days ago
100.0 % uptime
Today
πŸ”’ Accounts API Operational
90 days ago
100.0 % uptime
Today
πŸ’Έ Postings API Operational
90 days ago
100.0 % uptime
Today
πŸ’» Web portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled System Upgrade Jan 22, 2025 23:00 - Jan 23, 2025 03:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 14, 2025 - 13:50 CET
Scheduled - We will be performing a scheduled system upgrade to improve our core bank services. This maintenance will result in a temporary downtime of approximately 4 hours.

SE & NO: During this period, Swedish and Norwegian transfers will be delayed, and Swish will be unavailable until services are fully restored.

DK: It will behave the same as usual, except that while an outgoing account-2-account transfer will be accepted as normal it will not be shown as reserved both on our API or web until after the upgrade time.

Maintenance Window:
Start: 22/01/2025 at 11:00 PM (UTC+01:00).
End: 23/01/2025 at 03:00 AM (UTC+01:00).

If you have any questions regarding this maintenance, please reach out to us at the following email address: supportbankingservices@lunar.app

Jan 06, 2025 - 15:31 CET
Banking Services RDS Database Upgrade Feb 5, 2025 03:00-05:00 CET
We will be upgrading our Banking Services RDS database on Wednesday, February 05, 2025, during the maintenance window of 03:00 AM β€” 05:00 AM (UTC+01:00).

During this maintenance period, all our services will be unavailable. This means that the following functionalities will not be accessible:
β€” Logging into the web platform
β€” Utilizing any of our APIs, including payment processing
β€” Viewing incoming payments
β€” And other related services

If you have any questions regarding this maintenance, please reach out to us at the following email address: supportbankingservices@lunar.app

Posted on Jan 20, 2025 - 12:27 CET
Past Incidents
Jan 21, 2025
Resolved - The issue has now been resolved, and transactions are starting to flow through the system again.

Downtime: 17:30 PM to 19:52 PM (UTC+01:00).

We apologize for the disruption and any inconvenience this may have caused.

If you have any questions regarding this maintenance, please reach out to us at the following email address: supportbankingservices@lunar.app

Jan 21, 20:16 CET
Identified - Our payment processor has reported an issue preventing any straksclearings from being processed through their systems.

We are in close contact with them, and they are working diligently to resolve the issue as quickly as possible.

As a result, all DK transfers will be delayed. We will notify you as soon as all transfers have been successfully processed.

Time: The issue has been occurring since 17:30 PM UTC+01:00.

We will provide updates as we have more information.

Jan 21, 19:41 CET
Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025
Resolved - All payments have now been successfully processed.
We apologize for any inconvenience this may have caused.

Jan 14, 09:02 CET
Identified - Our payment processor has informed us that incoming and outgoing transfers for SEK and NOK are currently delayed. They are working to fix the issue, and all transfers should be completed by January 14, 2025, at the latest. We are keeping a close eye on the situation and staying in touch with them for updates.

If you have any questions regarding this maintenance, please reach out to us at the following email address: supportbankingservices@lunar.app

Jan 13, 14:32 CET
Jan 13, 2025
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.