Delay on transfers
Incident Report for Lunar Banking Services
Resolved
The issue has now been resolved, and transactions are starting to flow through the system again.

Downtime: 17:30 PM to 19:52 PM (UTC+01:00).

We apologize for the disruption and any inconvenience this may have caused.

If you have any questions regarding this maintenance, please reach out to us at the following email address: supportbankingservices@lunar.app
Posted Jan 21, 2025 - 20:16 CET
Identified
Our payment processor has reported an issue preventing any straksclearings from being processed through their systems.

We are in close contact with them, and they are working diligently to resolve the issue as quickly as possible.

As a result, all DK transfers will be delayed. We will notify you as soon as all transfers have been successfully processed.

Time: The issue has been occurring since 17:30 PM UTC+01:00.

We will provide updates as we have more information.
Posted Jan 21, 2025 - 19:41 CET
This incident affected: 🔄 Payment processing: Domestic credit transfers (Domestic credit transfers - DKK).