Bank Central Transfer Delays

Incident Report for Lunar Banking Services

Resolved

We have received notification from our bank central regarding a major incident affecting both ingoing and outgoing transfers from approximately 23:15 PM to 01:15 AM.

Incoming Transfers: All incoming will have been delayed and not received until after 01:15 AM.

Outgoing Transfers: Outgoings sent in that period will not have completed before later. The spike of outgoings starting at 01:15 AM was done at 01:45 AM, so we will assume all was back to normal at 01:45 AM for outgoing transfers.

We apologize for any inconvenience caused.

Posted Sep 08, 2024 - 23:15 CEST