Delay on incoming postings

Incident Report for Lunar Banking Services

Resolved

This incident has been resolved.

Posted Dec 31, 2024 - 15:28 CET

Update

Our central bank has resolved this issue and reported full operational uptime. Services have been running normal since 14:12 PM UTC+01:00.

We apologize for any inconvenience this may have caused.

If you have any questions regarding this incident, please don’t hesitate to contact us at: supportbankingservices@lunar.app.

Posted Dec 31, 2024 - 15:16 CET

Identified

We are currently experiencing an issue with our central bank, which may cause delays in the posting of some incoming transfers due to the holiday period. This is expected to be resolved after January 2nd, 2025. We are in ongoing contact with the central bank and will provide updates as soon as we have more information.

Posted Dec 31, 2024 - 12:12 CET

This incident affected: 🔄 Payment processing: Domestic credit transfers (Domestic credit transfers - DKK).