Longer processing time

Incident Report for Lunar Banking Services

Resolved

We have resolved this issue and apologize for any inconvenience it may have caused.

If you have any further questions, please don't hesitate to reach out.

Posted Nov 07, 2024 - 13:46 CET

Update

We are still experiencing issues and are doing everything we can to resolve it.

Posted Nov 07, 2024 - 10:21 CET

Identified

We are currently experiencing an issue with our production RDS, which may result in longer processing times than usual.

We are working on a fix and will keep you updated.

Posted Nov 07, 2024 - 09:13 CET

This incident affected: 🔄 Payment initiation: Domestic credit transfers, 🌍 Payment initiation: International payments, 🔁 Payment Processing International Payments, 💲Swish and 🔄 Payment processing: Domestic credit transfers (Domestic credit transfers - DKK, Domestic credit transfers - SEK, Domestic credit transfers - NOK).