Core Banking system issues

Resolved·Degraded performance

This incident has been resolved, and we haven't observed any issues since the last time slot.

We apologize for the delay and for any disruptions that may have happened during the downtime.

Mon, Nov 4, 2024, 06:29 PM

(1 year ago)

Affected components

Nov 4, 2024, 02:30 PM

06:29 PM

Updates

Resolved

This incident has been resolved, and we haven't observed any issues since the last time slot.

We apologize for the delay and for any disruptions that may have happened during the downtime.

Mon, Nov 4, 2024, 06:29 PM

Monitoring

We are currently experiencing prolonged response times with our Core Banking system for Sweden and Norway, which may lead to extended processing times.

This issue has been observed during two time frames today: from 9:15 AM to 9:45 AM and again from 1:25 PM to approximately 2:00 PM.

We will consider this matter resolved upon receiving confirmation from our Core banking system.

Mon, Nov 4, 2024, 02:30 PM(3 hours earlier)